Mercure St Helens

Customer review rating (ALL Rating) 4.2/5 778 reviews

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Linkway West, St Helens, Merseyside, WA101NG ST HELENS, United Kingdom

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Mercure St Helens

Hotel for travellers looking for local and authentic experiences

Mercure St Helens is conveniently situated in the heart of the town. The hotel is close to major transport links and boasts onsite parking, so getting to Manchester and Liverpool is easy. As well as a 24-hour front desk, onsite restaurant, and bar with BT Sports channels, Mercure St Helens features a range of leisure facilities. Sink into the swimming pool, sauna, or jacuzzi, or unwind in the fully equipped gym. For business or leisure, Mercure St Helens is a perfect hotel choice.

Each of the hotel's 84 contemporary bedrooms boasts a flat-screen TV, air-conditioning, and free Wi-Fi. For events, choose from two beautiful function spaces, the Chalon Suite and the Pyramid Suite, which can accommodate up to 300 guests comfortably. The 92 Restaurant is an ideal spot for dining, meeting friends, or relaxing, and offers a menu with something to suit every taste. For the sporting fans the Totally Wicked Stadium, home to Saint Helens Rugby Club is only a short walk from the property.

The ALLSAFE label ensures that all steps have been taken for you to enjoy a healthy and relaxing stay. Our team's enhanced safety, hygiene and cleanliness measures mean that you can feel at home and safe with ALLSAFE

Anirudh CHAUDHARY, Hotel Manager

Hotel extras

An ALLSAFE Clifton certified hotel
Wedding facilities capable of accommodating 250 guests
3 fully-equipped meeting rooms for up to 200+ guests
On-site restaurant & bar with BT Sports
On-site lesuire facilities available for all guests

Our accommodation(s)

Room

Classic Room with one King size bed

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Room

Classic Room with two Single beds

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Room

Privilege Room with one King Size bed

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Not available on the dates requested See availabilities

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

+44 1744 453444

+44 1744 453444

Railway station
Highway exit
Ferries
Helipad/aerodrome

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

M62 JCT 7

Highway exit

Access: 3.86 km / 2.4 mi 45 min walk / 10 min drive

LPL PIER HEAD

Ferries

Access: 17.7 km / 11 mi 25 min drive

CITY AIRPORT

Helipad/aerodrome

Access: 27.04 km / 16.8 mi 35 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 2000 m² / 21527.8 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 300

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 778 reviews

TripAdvisor Rating 3.5/5 142 reviews

Well located

Steve C. Couples - 4/27/2024 Confirmed reviews ALL

Well located to hospital but bit far to walk taxi only £5 50 stayed 2 nights very quiet room and room was very clean

Dear STEVE C., We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Nukie Couples - 4/26/2024 Confirmed reviews ALL

Everything was really good except the shower kept running cold intermittently. The man in reception was very helpful and friendly when we had delayed baggage delivery. Nice big room and comfy bed.

Dear PLEASANCE R., We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Noisy

Russell A. Solo - 4/21/2024 Confirmed reviews ALL

I had to ask to be moved rooms because what the night porter told me was ventilation was so loud . The young man running the breakfast service was excellent but the standard of the food was very poor .

Dear RUSSELL A., Thank you for taking the time to tell us about your experience at the Mercure St Helens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent stay

Rob N. Business - 4/19/2024 Confirmed reviews ALL

Fantastic stay ! Back again in a week Staff friendly , great facilities ! Well done guys Rob x

Dear ROBERT N., We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A lovely break

Vicky Families - 4/14/2024 Confirmed reviews ALL

The hotel is well situated for our needs close to the town centre and has a lovely pool. The room was clean and tidy with a good supply of tea and coffee. We didnt use th restaurant.on this occasion.

Dear VICKY H., We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

336 reviews 9.4/10 Location
850 reviews 6.9/10 Room
737 reviews 8.5/10 Service
7 reviews 5.9/10 WiFi
391 reviews 7/10 Cleanliness
258 reviews 6.3/10 Breakfast
241 reviews 5.6/10 Food

104 reviews 9.6/10 Location
260 reviews 7.6/10 Room
213 reviews 8.6/10 Service
108 reviews 7.3/10 Cleanliness
74 reviews 6.2/10 Breakfast
55 reviews 5.4/10 Food

53 reviews 9.4/10 Location
126 reviews 6.3/10 Room
112 reviews 8.2/10 Service
70 reviews 6.8/10 Cleanliness
43 reviews 6.5/10 Breakfast
40 reviews 5.4/10 Food

31 reviews 9.3/10 Location
99 reviews 6.4/10 Room
74 reviews 8.8/10 Service
38 reviews 5.2/10 Food
37 reviews 7.1/10 Cleanliness
32 reviews 6.1/10 Breakfast

24 reviews 9.2/10 Location
75 reviews 6.6/10 Room
67 reviews 8.3/10 Service
31 reviews 6.9/10 Cleanliness
21 reviews 5.3/10 Food
20 reviews 6.3/10 Breakfast

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All our hotels in St Helens

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.