Mercure St Helens

Customer review rating (ALL Rating) 4.2/5 771 reviews

Best price
guarantee

35 35 photos

31 31 photos

Linkway West, St Helens, Merseyside, WA101NG ST HELENS, United Kingdom

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Mercure St Helens

Hotel for travellers looking for local and authentic experiences

Mercure St Helens is conveniently situated in the heart of the town. The hotel is close to major transport links and boasts onsite parking, so getting to Manchester and Liverpool is easy. As well as a 24-hour front desk, onsite restaurant, and bar with BT Sports channels, Mercure St Helens features a range of leisure facilities. Sink into the swimming pool, sauna, or jacuzzi, or unwind in the fully equipped gym. For business or leisure, Mercure St Helens is a perfect hotel choice.

Each of the hotel's 84 contemporary bedrooms boasts a flat-screen TV, air-conditioning, and free Wi-Fi. For events, choose from two beautiful function spaces, the Chalon Suite and the Pyramid Suite, which can accommodate up to 300 guests comfortably. The 92 Restaurant is an ideal spot for dining, meeting friends, or relaxing, and offers a menu with something to suit every taste. For the sporting fans the Totally Wicked Stadium, home to Saint Helens Rugby Club is only a short walk from the property.

The ALLSAFE label ensures that all steps have been taken for you to enjoy a healthy and relaxing stay. Our team's enhanced safety, hygiene and cleanliness measures mean that you can feel at home and safe with ALLSAFE

Anirudh CHAUDHARY, Hotel Manager

Hotel extras

An ALLSAFE Clifton certified hotel
Wedding facilities capable of accommodating 250 guests
3 fully-equipped meeting rooms for up to 200+ guests
On-site restaurant & bar with BT Sports
On-site lesuire facilities available for all guests

Our accommodation(s)

Room

Classic Room with one King size bed

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Room with two Single beds

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Room with one King Size bed

2 pers. max
20 m² / 215 sq ft

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure St Helens

Linkway West, St Helens, Merseyside
WA101NG ST HELENS
United Kingdom

GPS:53.44994, -2.73679

+44 1744 453444

Railway station
Highway exit
Ferries
Helipad/aerodrome

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

STHELENS CENTRAL

Railway station

Access: 1.61 km / 1 mi 15 min walk / 4 min drive

M62 JCT 7

Highway exit

Access: 3.86 km / 2.4 mi 45 min walk / 10 min drive

LPL PIER HEAD

Ferries

Access: 17.7 km / 11 mi 25 min drive

CITY AIRPORT

Helipad/aerodrome

Access: 27.04 km / 16.8 mi 35 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

92 RESTAURANT

Light, bright and colourful, 92 Restaurant is an ideal setting for anyone who appreciates good food and a warm welcome. As a family friendly hotel, our restaurant offers a wide range of fresh meals to suit even the fussiest of eaters.

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 2000 m² / 21527.8 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 300

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5 771 reviews

TripAdvisor Rating 3.5/5 142 reviews

Great location and friendly, helpful staff

Lizzie Families - 5/12/2024 Confirmed reviews ALL

Booked for one night for a family occasion. All staff were helpful and the room was perfect.

Dear LIZZIE P., We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel very well situated

Paul M. Couples - 5/11/2024 Confirmed reviews ALL

We really enjoyed our short stay. The hotel was very comfortable and well located for the glass museum and the town centre. There is an excellent gym and a small swimming pool.

Dear PAUL M., We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Norman M. Families - 5/9/2024 Confirmed reviews ALL

Overnight stop travelling to Scotland from London, so ideal location.

Dear NORMAN M., We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

No main light cold breakfast

Karen H. Couples - 5/8/2024 Confirmed reviews ALL

The room was very dark with only lamps and no main light fitted. The breakfast was cold and not much left with an hour left of breakfast time

Dear KAREN H., Thank you for taking the time to tell us about your experience at the Mercure St Helens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Friendly service and good sized rooms

Anonymous Business - 5/8/2024 Confirmed reviews ALL

Nice hotel and easy to find. Rooms were a good size and comfortable. I was disappointed wit the food in the restaurant: I ordered a curry and asked for some chutney but there was none available! Curry without chutney? Even the waiter was surprised. Other than that, all fine

Dear CAROLINE L., We very much appreciate your comments regarding your stay at the Mercure St Helens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Web-users rating

Other web-users rate our hotel

338 reviews 9.3/10 Location
846 reviews 7/10 Room
729 reviews 8.5/10 Service
7 reviews 5.9/10 WiFi
390 reviews 7.1/10 Cleanliness
261 reviews 6.2/10 Breakfast
239 reviews 5.7/10 Food

101 reviews 9.4/10 Location
258 reviews 7.7/10 Room
210 reviews 8.7/10 Service
107 reviews 7.4/10 Cleanliness
75 reviews 6.2/10 Breakfast
52 reviews 5.4/10 Food
16 reviews 7.7/10 Pool

52 reviews 9.4/10 Location
119 reviews 6.3/10 Room
106 reviews 8.3/10 Service
67 reviews 6.9/10 Cleanliness
41 reviews 6.4/10 Breakfast
39 reviews 5.5/10 Food

31 reviews 9.3/10 Location
98 reviews 6.5/10 Room
73 reviews 8.8/10 Service
37 reviews 7.1/10 Cleanliness
37 reviews 5.5/10 Food
31 reviews 6/10 Breakfast

24 reviews 9.2/10 Location
75 reviews 6.7/10 Room
67 reviews 8.3/10 Service
31 reviews 7/10 Cleanliness
21 reviews 5.4/10 Food
20 reviews 6.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.